Frequently asked questions
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What is an ebook?
An ebook is a book in digital format that you can read on a variety of devices such as computers, tablets, smartphones, and e-readers.
In what formats are ebooks available?
Our ebooks are available in EPUB format. The EPUB format is compatible with most Apple and Android devices. This format is universal and ensures that the layout, graphics, and diagrams look perfect on any device.
What devices do I need to read ebooks?
You can read our ebooks on any Apple or Android device if you have an ebook reader application installed. All our ebooks are designed with an easy-to-read pedagogical approach. They adapt perfectly to smartphone screens, tablets (iPad/Android), and computers. You can also transfer them to your Kindle reader.
How will I receive my ebook after purchase?
Once the purchase is complete, you will receive an email with a download link. You can also access the download links from your user account on our website. You'll be able to start reading and applying the solutions in less than a minute.
I haven't received the email with my download, what should I do?
First, check your "Spam" or "Promotions" folder. If it's not there, don't worry. Write to us at: info@letssolveyourproblem.com and we will send it to you manually right away.
Are they very long books?
No. We apply the "maximum value, minimum time" method. Our ebooks are designed to be read quickly, cutting out the fluff and focusing only on the strategy that solves your problem.
Who writes these ebooks?
Each ebook is the result of an in-depth research process by the world's best professionals and publications. Subsequently, the information is structured by a teacher with over 40 years of experience to ensure it is easy to understand and, above all, easy to apply.
Is payment secure on this website?
Absolutely. We use encrypted payment gateways (Stripe / PayPal) that comply with the highest international security standards. We never have access to your card details.
What is your return/refund policy for ebooks?
Due to the digital nature of the products (they are delivered immediately and permanently), returns are not accepted. However, we are so committed to your success that, if you have any questions about how to apply the content, you can consult us directly.
Why are the titles on "Amazon", "Hotmart" or "Etsy" different from those on the web?
On our website, we use titles based on direct benefit to help you find the solution quickly. The links will redirect you to the official title on each platform so you can make your purchase securely.
Do you still need help?
If you didn't find the answer in our Frequently Asked Questions section, please write your question below and we'll try to give you a quick and personalized solution.